Customer Support

Contact Us

Cuisinart BBQ Support COVID 19 Update:
We are experiencing higher than normal volumes of emails and calls. We are doing our best to respond to all contacts as soon as possible. We appreciate your patience.

  • TROUBLESHOOTING - Please see our SELF-HELP resources including videos and manuals to resolve the most common BBQ issues.
  • ORDER PARTS: OUT-OF-WARRANTY PURCHASES: Click HERE
  • WARRANTY ISSUES & PARTS: Contact us toll-free 1-800-309-3452, or complete the contact form below.
  • WARRANTY REGISTRATION - please complete the form below and write 'warranty registration'.